With the motto "We care for you," Care Vietnam always prioritizes the Customer's interests while actively listening and communicating to comprehend the Customer's needs fully. Care Vietnam will then provide Customers with practical solutions to improve service quality and optimize work performance.

Care Vietnam – the leading professional industrial cleaning unit in Vietnam

Care Vietnam is a leading enterprise in the field of industrial cleaning, manpower supply, etc. We provide this service to 1,500 customers across the country and hold 85 percent of the market share.

Care Vietnam’s services

Care Vietnam has consistently strived to provide comprehensive solutions of outstanding quality, which have been appreciated by reputable partners in other fields. Our clients include multinational corporations, public and private businesses, and a variety of services with stringent quality and cleanliness standards, such as luxury residences, office buildings, commercial centers, supermarkets, factories, schools, hospitals, gyms, and airports, among others.

>>> Read more: Care Vietnam’s services

In addition, we use public liability insurance for all of our partners, ensuring the Customers' best interests throughout the cooperative process.

Care Vietnam, with more than 12,000 employees, more than 350 officers, and equipment systems focused on investment, is committed to providing customers with comprehensive cleaning solutions to meet their needs.

Care Vietnam’s services have been appreciated by reputable partners in other fields

Call center 24/7 systems

Understanding Customers is a significant issue of service quality for Care Vietnam. To achieve this, we have continuously researched and implemented cutting-edge technology systems to improve the customer experience when utilizing our services.

Call Center - 0909 411 885 | 0911 401 955 | 0979 045 766 was built with the goal of Care Vietnam's "Customer-centric" strategy. With the capacity to handle hundreds of interactions per month and continuous operation 24/7, the telephone system allows customer identification to standardize support and can actively select a category to minimize wait times. Each category in the system is employed by individuals who can provide prompt customer service. Care Vietnam guarantees that customers will be connected to us via our Call Center system.

Care Vietnam's Call Center system is always open 24/7

Furthermore, the 60-minute rule is applied to the entire system to support and answer all questions of customers during the time they are using Care Vietnam's services, following the motto "We care for you."

With a customer base extending to 63 provinces, we strive to provide our customers with the best solutions and experiences that are exclusive to Care Vietnam. All Care Vietnam employees are highly educated, knowledgeable, and seasoned, allowing them to meet even the most stringent customer requirements and creating an easier connection through the Call Center system 24/7.

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Contact information

Care Vietnam

Address:

• HCMC: 7 floors, Gigamall Trade Center, 240 - 242 Pham Van Dong Street, Hiep Binh Chanh Ward, Thu Duc City, HCMC

• Da Nang: 586 Nguyen Huu Tho, Khue Trung Ward, Cam Le District, Da Nang

• Ha Noi: 3 floors, King Palace Tower, 108 Nguyen Trai, Thuong Dinh Ward, Thanh Xuan District, Ha Noi

Email: Cs@caresolutions.com.vn

Facebook: https://www.facebook.com/carevietnam.vn 

Linkedin: https://www.linkedin.com/company/care-vn/